Frequently Asked Questions

Below are the most frequently asked questions from our customers listed by category.Is your question not listed? Find more information on a topic by using the search bar or ask the question on our Facebook page.

Category: Pond filter

Yes, as long as it does not freeze, the filter can continue to work as usual. In case of frost (down to -10 C), you can install a heating element in the filter to keep your filtration system running. The warm water keeps the pond locally ice-free, stimulates micro-life and prevents a backwash in early spring.

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