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Velda guarantees the correct functioning of all its technical products for a period of 2 years after purchase. When you register your purchase for warranty with Velda, we can ensure faster handling in case of a problem or defect. Please keep the original purchase receipt and report the defective product to the point of sale where it was purchased to claim warranty.
If a Velda product does not function properly, you can of course appeal to our warranty conditions. Velda guarantees the correct functioning of all its technical products for a period of 2 years after purchase.
If a Velda product does not function properly, please refer to the manual. Replacement parts such as filter materials, UV-C lamps and hose grommets can be easily ordered online at www.vijverproducten.shop or ask for them in the specialist trade.
